Privacy Policy

At Master With Sirat, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains what information we collect, how we use it, and what rights you have over your data.

Please read this policy carefully. By using our website or purchasing any of our courses, you agree to the practices described here.

1. Who We Are

Master With Sirat is an online education platform specializing in Motion Graphics Design and Video Editing courses. Our website address is https://masterwithsirat.com

For any privacy-related inquiries, you may contact us directly through the contact information provided at the end of this policy.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

  • Account Registration: Full name, email address, and password when you create an account.
  • Course Enrollment: Billing details, payment information, and selected course preferences.
  • Communications: Messages, feedback, or questions you send us via contact forms, comments, or email.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, courses accessed, lessons completed, time spent on content, and interaction patterns.
  • Device & Technical Data: IP address, browser type and version, operating system, referring URLs, and device identifiers.
  • Cookies & Tracking Technologies: As described in Section 6 below.

2.3 Information from Third Parties

We may receive limited information from payment processors, social media platforms (if you log in via social accounts), or analytics providers — solely to facilitate and improve our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account and course access
  • To process payments and send purchase confirmations
  • To track your course progress and personalize your learning experience
  • To send important updates, course announcements, or support responses
  • To improve our website content, course structure, and user experience
  • To detect, prevent, and address fraudulent activity or security issues
  • To comply with applicable legal obligations

We will never sell your personal information to third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Contractual Necessity: To fulfill our obligations when you purchase a course or create an account.
  • Legitimate Interests: To improve our platform, prevent fraud, and communicate relevant updates.
  • Consent: Where you have explicitly opted in, such as subscribing to our newsletter.
  • Legal Obligation: Where processing is required to comply with applicable laws.

5. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our platform, including payment processors, video hosting services, email marketing platforms, and analytics tools. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified in advance.
  • With Your Consent: For any other purpose, only with your explicit permission.

6. Cookies Policy

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage.

Types of Cookies We Use:

Essential Cookies Required for the website to function properly — such as maintaining your login session and remembering your course progress. These cannot be disabled without affecting site functionality.

Preference Cookies Store your settings and preferences, such as display choices or language selection, so you do not have to reset them each visit.

Analytics Cookies Help us understand how visitors interact with our website. This data is aggregated and anonymous.

Marketing Cookies Used to deliver relevant content or course recommendations. These are only activated with your consent.

Cookie Duration:

  • Session cookies expire when you close your browser.
  • Persistent cookies remain for up to one year unless you delete them manually.

You may manage or disable cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of the site.

7. Your Creative Work & Course Submissions

If you submit any project files, design work, or creative assignments as part of a course activity, please note the following:

  • You retain full ownership of any original work you create.
  • We will not publish, distribute, or use your submitted work without your explicit written consent.
  • Work shared publicly in community spaces (such as course forums or group feedback areas) may be visible to other enrolled students.

8. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide our services. Specifically:

  • Account and purchase records are retained for a minimum of 5 years for legal and accounting purposes.
  • Course progress data is retained for the duration of your enrollment.
  • Comments and forum contributions may be retained indefinitely unless you request removal.

Upon account deletion, we will remove your personal data from our active systems within 30 days, except where retention is required by law.

9. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it, including:

  • SSL encryption across all pages of the website
  • Secure payment processing through PCI-DSS compliant payment gateways
  • Restricted access to personal data, limited to authorized personnel only
  • Regular security reviews and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data, subject to legal obligations.
  • Right to Restrict Processing: Ask us to limit how we use your data in certain circumstances.
  • Right to Data Portability: Request your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact us using the details in Section 13. We will respond within 30 days.

11. Children’s Privacy

Our platform is intended for users aged 13 and above. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Bangladesh. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

Users in other jurisdictions, including those in the EEA or California, may also have rights under applicable local laws such as GDPR or CCPA, which we are committed to respecting.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Master With Sirat Website: masterwithsirat.com

We are committed to resolving any concerns promptly and transparently.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you via email or a prominent notice on our website.

Your continued use of our platform after any changes constitutes your acceptance of the updated policy.